Pricing
Below is our standard price list. Please contact us if you need assistance with something that you don’t see listed and we’ll provide an estimate for you. We also can arrange for group billing and other custom arrangements.
| Phone Call up to 3 minutes | FREE!* |
| Phone Call 3-25 minutesIncludes making changes to resolve most problems. | $24.99 |
| WordPress Installation/Upgrade | $29.99 |
| Plugin or Theme Installation/Upgrade | $19.99 |
| Plugin or Theme Customization | Priced Per Request |
| Just Fix It!This is the best value package that we offer. This includes up to 10 plugin installations (with theme integration, if needed), upgrades of all current plugins, upgrade of WordPress, backup of your installation, 5 minor theme tweaks, we will also make recommendations to improved your site and perform a general security audit. | $499.99 |
| WordPress BackupYour database and all files (including themes and plugins). For an additional $49.99 we will send a CD/DVD of your site backup to you overnight (Continental US only). | $24.99 |
| Hosting TransferWe move your entire WordPress install (all of your files and data). | $39.99 |
| Keep it Current (service contract)WP Backup and Upgrade/Plugin Upgrade once per month, address any issues with security problems, advise options if certain upgrades are not possible. | $39.99/month |
| Corporate AccountsGive your entire team access to the HelpCenter. We bill you monthly. | Contact for Pricing |
* One free call per person, per week, please. All prices are USD.
Call 303-395-1346
Mon-Fri - 9am-5pm Pacific
Our Process
When we receive a call or email, we go through the following steps to provide help:
- Introduction and information gathering. We want to know who you are, what needs to be done, etc.
- Scope the issue. We review the information we have, and put together an estimate of what services are needed (including timeline and cost).
- Collect payment information. Assuming this wasn't a quick question that was already answered.
- Collect login info. We may need access to your server or WordPress install to provide assistance.
- Perform work. We get things done as quickly as possible for you.
- Notification. We let you know via email or phone when things are all set.
That's it! We try to make it as easy as possible - and are always open to suggestions on how to improve the customer experience we provide.
While we strive to answer every question and solve every problem that comes our way, there are times that will require research before we can provide accurate answers. Technical limitations with a particular server host and/or theme or plugin may prevent us from making some requested changes.