Help, Support & Customization for
WordPress HelpCenter
Call now: 303-395-1346
Using WordPress HelpCenter for help with WordPress HelpCenter supports Alex King (the plugin developer).
WordPress HelpCenter Support
FAQs / Tips / Common Issues
- Can I sign up for the affiliate program from within the plugin?
No, you need to sign up for the affiliate program on the WordPress HelpCenter web site. From the Account page there you can download a customized version of the plugin with your affiliate code in it. Simply distribute that plugin to earn referral money. #
Installation Instructions
- Upload
wphelpcenterdirectory to the/wp-content/plugins/directory - Activate the plugin through the 'Plugins' menu in WordPress
FAQ
How does WordPress HelpCenter use the System Profile information?
WordPress HelpCenter uses the System Profile information to diagnose potential issues and help troubleshoot reported problems.
How is the System Profile sent to WordPress HelpCenter?
The system profile information is sent to WordPress HelpCenter by using the following method:
- A temporary API token is created, this API token automatically expires in 3 days
- An URL with the API token is constructed that provides access to the System Profile
- This URL is sent to WordPress HelpCenter
The URL sent to WordPress HelpCenter shows the System Profile on the front-end of your blog (formatted by your theme), it does not give WordPress HelpCenter access to the admin interface of your WordPress install.
Changelog
1.4
- Updated to reflect the new admin colors in WordPress 3.0
1.3
- New hours of operation (9am-8pm US/Eastern)
1.2
- Don't load WPHC tab in update iframe
- Fixes to the System Profile token system
1.1
- New phone number
- New hours of operation
1.0
- First public release
Plugin Info
- Current Version:
- 1.4
- Minimum WordPress Version:
- 2.5
- Tested up to WordPress Version:
- 3.0.1
- Compatible with WordPress MU:
- yes
- Plugin Author:
- Alex King